Custodian Investment Plc, Custodian and Allied Insurance Limited and Custodian Life Assurance Limited parent, has launched Nigeria’s first insurance ChatBot to enable the insuring public interact and buy the companies’ products anywhere they are, Custodian and Allied Plc Chief Technology Officer, Esomchi Nwofor, has said.
He made this known during a briefing organised by Custodian Investment Plc to introduce the ChatBot in Lagos.
The ChatBot is an interactive digital platform christened Max, which will also allow customers to purchase insurance policies and process claims 24/7 through their smart phones, laptops and mobile devices,
According to him, the device, which is deployed in the firm’s Website and Facebook will help bridge communication gap, as the insuring public can interact and obtain information via the device 24 hours.
He said the public can start and conclude their insurance purchases through the platform and also report claims.
Head, Retail Division, Custodian and Allied Insurance limited, Oladele Akinsanya, said Max chatbox, is first of its kind in the insurance industry, adding that with Max, the insuring public can purchase majority of custodian’s products and services in the comfort of their homes.
He urged the public to leverage the platform to procure products that would help them mitigate their risks.
Head, Retail Division, Custodian and Allied Insurance Limited, Oladele Akinsanya, further explained that the platform cannot initiate comprehensive insurance policy, but third party motor insurance and other of its products.
He added that Max chatbox is always around 24/7 to solve problems and go to the extend of closing deals.